Q. Chef-In-Box Quality Promise
A. All Chef-In-Box products are manufactured under strict quality and safety standards in our factory which is certified HACCP and ISO 22000.
All products delivered to your home shall have shelf-lives way within the recommended Use By or Expiry dates as determined for each product.
Q. Are your products halal?
A. Our products are manufactured in our factory which is Halal certified.
Q. Are there any added colorings, flavorings and preservatives?
A. All Chef-In-Box products contains no added colorings, flavorings or preservatives. They are prepared and cooked by our master chefs, utilizing advanced cook chill and freeze technology to seal in the freshness and nutrients naturally.
Q. Do you have any meals that are below 500 calories?
A. Yes we do. Please try our Seafood Hor Fun, Chicken Bolognese with Spaghetti and Black Pepper Beef with Rice. We'll be adding more lower-calorie options to our range, so do look out for more updates.
Q. Can you explain more on the cook-chill and cook-freeze technologies?
A. The technology ensures that bacteria do not multiply during the entire process of cooking, packing, storage and reheating of the food, thus ensuring freshness and the highest standard of food safety.
When the food is cooked, it reaches above 90 degrees Celsius. At that temperature, no bacteria survived. Immediately after cooking, the food is wheeled into the blast freezer to rapidly bring the temperature down to -18 degrees centigrade. Again, bacteria cannot multiply under frozen temperature. The frozen food is quickly packed and sent to the frozen warehouse immediately. The frozen foods are then delivered only in trucks under frozen temperatures.
Q. Where are your products manufactured?
A.Our products are manufactured in Singapore.
Q. Can I do a bulk purchase?
A. Bulk purchases are welcome. You may place an order online and drop us an email at
and we'll get back to you as soon as possible.
Q. Storage and Delivery of Products
A. We endeavor to deliver in getting our ready-meals to you as fresh as possible. We do not compromise on our storage condition. We abide strictly by the standard of our HAQCCP and ISO 22000 certification as well as to the rules and regulations set by our local Authority, AVA. We adhere strictly to the requirements of the cold chain delivery all the way to your doorstep.
We advise our customers to store our products under proper refrigeration and thaw and reheat them as per re-heating Instructions provided in the packs.
Chef-in-Box Heat & Serve meals has a minimum shelf life of 6 months and that for JIAYEN, 12 months. The expiry dates are clearly indicated in the packaging.